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Introduction
Most lift truck dealerships are a sales
organization that also offers service. Yale/Chase started as a
service organization and through our constant focus on customer
service, we have been able to acquire world class brands of
material handling equipment including: Yale Lift Trucks,
Princeton
PiggyBack, Drexel, and Bendi Very Narrow Aisle, Taylor-Dunn &
EZGO
Personnel and Burden Carriers and the PowerBoss Sweeper and
Scrubber line. With over half of our total employees
working in our service departments, our commitment to customer
service still remains our #1 mission.
Shop Capabilities
- 85,000 Square feet of shop area
- 130 Factory Trained Technicians
- 35 Shop Technicians
- 4 Full Time Painters
- 4 Certified Welders
- 10 Full Time Maintenance Coordinator's to handle all of
your service needs
- On call service available 24 hours a day, 7 days a week
- We SERVICE all makes and models.
For more information, please contact us
click here
Field Service Capabilities
- 111 Field Service Trucks
- 32 Periodic Maintenance Technicians
- 9 Welder Equipped Service Vehicles
- Four hour guaranteed response time
- GPS monitored vehicles for accurate and timely invoicing
- Track first time completion
- Parts usage reports by customer by forklift to lower
your travel time
Your Yale Chase Team
Yale/Chase's service team is structured to handle the
individual needs of the varying requirements in today's industry
Yale/Chase's Operational Maintenance (OM) team consists of
management, dispatch and technicians specially trained in
maximizing your up-time.
Yale/Chase's Fleet Maintenance Team focuses on the
obligations of meeting our goal of minimizing equipment down
time so our customers can focus on their core business.
For more information, please contact us
click here
Scheduled Maintenance Programs
The key to keeping your lift truck up and running is regular
maintenance. A complete program includes several types of
inspections and services performed according to factory
recommended intervals for both Internal Combustion and
Electrical units. The Yale Chase Maintenance Program is
designed with your Forklift in mind! There are three levels of
preventative maintenance service for both Electric and Internal
Combustion units:
Yale Chase Fleet Management
- When should a lift truck be replaced?
- How much does it cost to operate a lift truck?
- What are the criteria and resulting benefits of a planned
replacement program?
Most companies must justify every nickel they spend on the
purchase of a lift truck, but are the same efforts used for the
tracking of maintenance expenditures?
What is your company doing today to better
manage your fleet
tomorrow? Call Yale Chase for all of your answers.
24 Hour Service
Do you need service on your Lift Truck after hours or on the
weekend? Call the After Hours Yale Chase Emergency Service
Number.
Call 24 Hours a Day, 7 Days a week, for any service Need
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City of Industry |
(562) 463-8000 |
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Huntington Beach |
(714) 901-6290 |
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Fontana |
(909) 428-3400 |
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Escondido |
(760) 250-7257 |
|
Valencia |
(661) 257-9634 |
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